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FAQs



Order process

How do I place an order with your company?
For you to place your orders, you need to follow this link in the order page. Please provide us with the complete information and give us phone numbers where we can reach you easily in the event of queries or problems regarding your order.

 

How can I upload the files needed by the writer?
As soon as your orders are placed, you are to select one of the most comfortable ways to provide the writer with your additional instructions. You are allowed to upload your additional files from your personal profile on our web page and you can as well use our interactive features. Some of our customers prefer to transfer the files via our Live Chat while talking to one of our operators. Other than that, you can as well send all the additional details to our email support indicating the number of your orders and/or fax them with the order number placed on the cover sheet of the faxed document and our Support Team will attach them to your orders. You can view our contact information by following this link.

 

Can you research for me if I can't give you the references you need to write my paper?
Our writers are provided with certain accounts to online libraries where they can able to do some research for your orders. However, as much as possible, please do not forget to upload all the materials that would be helpful in doing your orders. Other than that, please give the instructions properly to the writer to make certain that every little time is put on research.

 

Can I ask a draft from the writer who does the paper?
Yes, you can ask a draft from the writer who does your paper. Just make certain that you have mentioned this in the order description. However, you can still send a request to the writer through our messaging system and let our Support team be informed of your request so we receive it on prompt time.

How long will it take for the writer to write my order?
Our company uses realistic and honest approaches to meet deadlines. Delivery time will vary depending on the instructions and the level of urgency of the orders you have made. Other than that, the writer who will be doing the paper is also an important factor in meeting the deadline. However, based on our experiences, we can say that we can write and work your orders within 24-hour period. We as well suggest you to give your orders in early time so we can be given extra times and we can do some research with regards to your orders. In the event that we cannot meet the deadline you have given, and/or it requires extra time to finish the papers, we will contact to discuss the order. We guarantee that we will take any step that is necessary to finished you orders on time.

How can I get my order?
As soon as your order is placed, you can be allowed to log in to your personal profile in our web site. The completed and finished orders will be downloaded from there. However, if you wish to get the done paper on your mail, we can send it directly to it provided that you requested it from us.

If in case my professor changes the instructions, can you make some changes in the order requirements?
We strive hard just to meet your expectations and requirements. That is why we allowed you to apply free amendments on the orders as long as you don't violate the original instructions you have given us.



Our Writers

What are your writer's qualifications?
Our company hires large and diverse groups of writers, as well as professors who have underwent strict selection process in joining the team. Every of their performances are monitored and assessed by our Quality Assurance Department to deliver you the best essay writing service you need.

 

Can I talk with the writer who does my paper to make certain the instructions are well understood?
Our company is very constant in improving the systems used to provide our customers the best customer service ever. With our customer service, you can talk to the writer, trace the development of your orders and you can even upload additional materials needed for the order twenty four hours, seven days a week. As soon as you have placed the order with our company, a specific writer is assigned to do the order. You can reach for the writer via our messaging system and Live Chat.

 

Our services

What are your services?

Our company offers custom writing, proofreading, editing and formatting services to students on all academic levels including those who are pursuing Master's, Bachelor's degree and others. The services of our company consist of a ten different urgency level plus three levels of professional writers.

 

Can you help me with term papers, essays or dissertations?

Yes, definitely. Our company has hundreds of professional writers, researchers and including editors who works in variety of academic levels. We can write even the toughest and original essays. Our writers are very professional and for long years of work, they can write top notch works for any academic levels regardless of the subject, length and style.

 

Confidentiality, Security, Guarantees

Will I get my paper on time?

We are striving hard to serve you the best and deliver you the best service ever. We make certain that every order reach your expectation and is finished within the agreed deadline. But then, we would like to request that please make certain that the order you have made is correctly placed including those addition instructions and information needed for the completion of the order. If this is properly done, we can upload your orders on time and this will as well help the writer to be free of any trouble while doing the order.

 

Can you guarantee me that my orders are free from plagiarism?

Every order that is finished is always checked by the most advanced anti-plagiarism software to ensure that your assignments are one hundred percent original. We do also violate any writer who is caught violating terms of plagiarism and will be terminated immediately.

 

What if I am not satisfied with the written output?

Our company works and ensures that the finished papers are exact to your requirements and description. Our qualified support team is available 24/7 who will be glad to give you assistance for any amendments. However, if you are not really satisfied with the finished work, you can still request for a revision which can be unlimited and free of charge unless done within 14 days after the written paper has been delivered. Other than that, make sure that the amendments would match with the initial instructions you have given us and does not violate the Terms and Conditions. We really value our customers and it is our duty to ensure you are fully satisfied with our service.

 

Can I trust you with regards to privacy and confidentiality of your services?

Superiorpaper prioritizes your security and privacy. We guarantee you total confidentiality of your personal data and it will never be sold. We respect and we always maintain privacy of every customer we have.

 

How protected is the transaction process? Do you keep credit card data?

We process payments using the industry standard secure process. We as well use the leaders in security business processing. Our transaction process is very much guaranteed authentic. Click for the secure symbol on the payment page to confirm for your information.



General Questions

Can I get a discount?

Please go to the Discount page for further information. You can as well reach for our support team for more detailed instructions.

 

What are the advantages I can benefit from your writing service?

BuyAnEssay is very committed to excellence and quality. We always restore our customer service system to make sure we provide you the best service you need. With the aid of our customer service system, you can easily communicate with the writer and view your order status. Aside from that, you can also upload additional instructions and materials needed for your order 24/7 anytime, anywhere.
To ensure that we deliver high quality and original written outputs, we conduct a strict process in hiring and qualifying writers and researchers. Other than that, we select the best and suitable writers who can work on your orders. Moreover, we as well provide and allow you to use new features of our site such as the phone and chat support which is online and available twenty four hours a day.

 

How do you differ from other writing service companies?

Our company delivers the best and highest quality custom papers with the aid of our professional and expert writers and editors. We make every move to be the leader in this industry and prove to anyone that we really provide quality service. Other than that, we as well provide you peace of mind and help you solve your problems. Never get attracted to sites who promise you quality papers for lower prices within immediate time. Even the best essay writers cannot write certain papers just within an hour.

 

What is your company's refund policy?

Our company offers you a hundred percent satisfaction guarantee. In the event that you are not fully satisfied with the paper we had produced, you can request for revisions within 14 days and we will edit and revise it gladly without letting you pay for any fee until we meet your requirements. And if you are not really satisfied despite the revisions, you can refund the payment you have given us unless it is requested not longer than three days after the order have been finished.

 

Why is it that you do not accept large orders with few pages that needs to be done in a short-time period?

We cannot accept large orders even with few which need to be done in a short-time period since our writers and researches need enough time to produce papers that are of high quality. In some events, this is actually very impossible to complete especially on short-time period. However, if you need dissertation in an immediate time, you can place several orders for each chapter and have several writers complete the whole assignment for you. Our company only provides quality and original writing which have been researched thoroughly.

 

Are you a US certified company?

Superio-paper is officially registered to the U.S Government as a business unit which takes great pride in delivering legitimate writing services.

 

 

We Guarantee:
  • Our papers are completely original, written from scratch
  • Quality that will achieve our customers' aims
  • 100% Satisfaction Rate
  • On-time delivery
  • Live Support 24/7
Free Features:
Outline $10
Amendments* $35
Title page $10
Mails delivery $15
Formatting $10
You save: $80